Canon Printer Not Responding In Windows 7

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Canon Printer Not Responding In Windows 7

While trying to print documents or images from your Canon printer, if the LCD shows you the message “Printer not responding,” it signifies an error in the ongoing process. This section lists the best troubleshooting techniques that can help you fix the printer not responding error on your Canon printer. Try out all the techniques and fix the issue without much effort.

Check the basics

  • When you encounter the Printer not responding error on your Canon printer, check the basics before going ahead to the advanced troubleshooting techniques.
  • If you have connected your printer and computer using a USB cable, check whether the connection is firm enough at both ends. If the connection is not firm enough, disconnect the cable and reconnect it. You should also check the functionality of the USB cable and the ports. Try out a different USB cable and check whether the error code has disappeared.
  • If you have connected your printer and computer over a network, check whether the connection is stable. Reset your modem and router and check whether the issue is fixed. If you have connected your printer and computer using Bluetooth, check whether your printer and computer are close to each other. You can troubleshoot the issue by repairing your printer and computer.

Printer troubleshooter

  • The built-in troubleshooter on your Windows 7 computer can help you fix the issue without much effort. On your computer, open the control panel. In the Hardware and Sound section, click the Use a printer option.
  • Follow the instructions and complete the troubleshooting process. Now check whether your Canon printer started to respond. If not, proceed with the following troubleshooting techniques.

Restart Print Spooler

  • The printer spooler on your Windows 7 computer is the one that manages the print jobs and communication between your Canon printer and computer. If your Canon printer is not responding, the printer spooler service might have stopped working.
  • Carry out the instructions below to restart the Print Spooler service on your Windows 7 computer.
  • Open the run command dialog box by pressing the Windows and R keys simultaneously.
  • In the text field, type services.msc and click the OK button.
  • In the Services window, locate and click on Print Spooler.
  • In the left panel, click the Restart option.

Update your printer driver

  • An outdated printer driver may be the potential cause behind the printer not responding problem. However, you can easily fix it by updating the printer driver to the latest version. You can get the updated version from the official support page of Canon.
  • Visit Canon’s website, enter your printer model, and download the updated printer driver recommended for your Operating System.

If your Canon printer is not responding on your Windows 7 computer yet, get back to us for remote assistance.