Fix Media Keys Not Working On Keyboard

Fix Media Keys Not Working On Keyboard

Why do the Media keys suddenly stop working on the keyboard? We can’t tell one particular reason for this problem because certain factors may cause this issue. In this article, you will get to know some common causes and how to Fix Media Keys Not Working On Keyboard.

Users who work every day on a computer are mostly in good touch with their keyboard and keyboard shortcuts. Using keyboard shortcuts increases productivity, and many have accepted this. In that way, the Media keys on the keyboard also provide users a quick way to access what they need. But sometimes, these keys may fail to work.

Sometimes, other keys on your keyboard may work just fine but not the Media keys. If you are addicted to the Media keys, then you definitely don’t want to face this issue. Even if you got this problem, you don’t have to worry about it because we got a few solutions that may do the trick.


Before you conclude that a driver, a system update, or a recent software installation is causing this problem, make sure your hardware isn’t malfunctioning.

  • To know that your keyboard is not malfunctioning, start by pressing your media keys slowly and observing any unusual sound or movement. If you haven’t cleaned the keyboard for a long time, keys may be blocked by dust accumulated inside and they stop working. So, clean the keyboard and check if it is working.
  • If your external keyboard keys are not working, try using the keyboard on a different USB port.
  • If you are using a Bluetooth keyboard, check the battery level. Also, place your keyboard near your device.

Even after trying these quick fixes, if the media keys on your keyboard are still not working, try the following solutions one by one and check if the problem gets fixed after each solution.


Check the keyboard layout because there is a chance that you change your preferred language, or a third-party application might change for you. In case you are using a Windows 10 system, follow the below instructions.

  • Press the Windows + I keys on your keyboard.
  • On the Settings screen, choose Time & Language.
  • Select Language.
  • Go to Preferred Languages and make sure the correct language is at the top of your list. If it is incorrect, use the Move up button to move your language to the top.
  • Next, select your language and click the Options button.
  • Look into the Keyboards section and make sure US QWERTY is selected.
  • If you wish, use the Add a keyboard option to set new settings.

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Windows comes with a built-in tool that helps to fix multiple issues. So, try to run the troubleshooter for the keyboard and fix the problem.

  • Click the Start icon and navigate to the Settings window.
  • Select Update & Security.
  • Go to Troubleshoot --> Additional troubleshooters.
  • Under the Find and fix other problems section, choose Keyboard and click the Run the troubleshooter button.
  • Now, Windows will try to detect the problems and fix them.


There are cases where an outdated keyboard stops media keys from working correctly. So, if you could update the driver, the problem may disappear.

  • Right-click Start.
  • Choose Device Manager.
  • Right-click the Keyboard option to find your keyboard.
  • Right-click on your keyboard and click Update driver from the pop-up.

After installing the driver, check if the media keys are working correctly.

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There are several Windows Services running in the background. Some services take care of your keyboard functionality. So, checking the services and making changes if needed might be helpful.

  • In the search bar, type “Services” and search for it.
  • Click Services and choose Run as administrator.
  • In the Services window, find Human Interface Device Service and open it. Right-click on the service and choose Properties to open it.
  • Under the General tab, check the Service Status. If the status is marked as Stopped, click Start to run the service. Click Apply and then OK.
  • If the service status is Running, go back to the Services window, right-click on the Human Interface Device Service, and select Restart.

These solutions should help you on how to Fix Media Keys Not Working On Keyboard. In case you do have any other queries, feel free to call us.