HP Officejet Pro 6968 Error Code Oxc19a0015

  1. Home
  2. / HP OJPro 6968 Error Code Oxc19a0015

HP Printers are quite known for their smooth transition in printing. One of the best HP printers that fall under this category is the HP OfficeJet Pro 6968 printer.

Error codes are quite common with any printer; it is irrespective of the brand of the printer. When it comes to OfficeJet printers, our technical team has worked on the product and, on rare occurrences, has come across the HP Officejet Pro 6968 Error Code Oxc19a0015. The only bad thing about this error code is, it halts the ongoing print job.

Hp Officejet Pro 6968 Error Code Oxc19a0015

HP OFFICEJET PRO 6968 PRINTHEAD PROBLEM OXC19A0013

The 0xC19A0015 error code and the 0xC19A0013 error code are almost similar in terms of solutions. In this article, we have mentioned the troubleshooting methods based on our technical experts’ suggestions to solve the HP OfficeJet Pro 6968 printer error code 0xC19A0015 or 0xC19A0013.

METHOD 1: RESET THE PRINTER

The best method to troubleshoot the error code is to reset the printer itself.

  • Make sure that the HP OfficeJet Pro 6968 printer is connected to the power source and turned on.
  • Remove the power cord connected to the printer.
  • Make sure that the printer stays idle for 2-5 minutes.
  • Reconnect the power cord to the OfficeJet printer and the plug to the main power source.
  • If the error code persists, proceed to the next method.

METHOD 2: REINSTALL THE INK CARTRIDGES

  • Make sure the OfficeJet printer is turned on.
  • Ensure that the scanner lid is also closed.
  • Open the cartridge access door of the OfficeJet printer.
  • On the right side, inside the printer, you will find the print head with the cartridges.
  • Press the cartridge to the front and release it.
  • Make sure the protective tape around the cartridge is removed.
  • Place the cartridge into the respective cartridge slot.
  • Push it into its respective slot until it clicks.
  • Repeat the same set of steps for the other ink cartridges and finally close the printer's cartridge access door.
  • Restart the printer and see if you are free from the HP Officejet Pro 6968 Error Code Oxc19a0015.

METHOD 3: CLEAN THE PRINTHEAD

  • Load some paper into the HP OfficeJet Pro 6968 printer.
  • You have to open the HP printer software on your computer.
  • Click the Print, Scan, & Fax tab and select Maintain your Printer.
  • This will open the printer toolbox.
  • Click the Clean Printheads button on the Device Services tab.
  • Follow the commands on the screen and complete the printhead cleaning.

Kindly follow the methods mentioned in this article to resolve the HP Officejet Pro 6968 Error Code Oxc19a0015. If you are facing any difficulty, click the CALL button on this page to speak to our technical experts for assistance.