Mac Mail Mailboxes Disappeared

Mac Mail Mailboxes Disappeared

Are you experiencing the Mac Mail Mailboxes Disappeared issue? If yes, you’re not alone. This issue is experienced by many Mac users after upgrading their macOS, especially from macOS Big Sur to the latest macOS 12 Monterey and from Catalina to macOS 11 Big Sur

The exact cause of this Mac Mail issue is unknown. However, there are some workarounds that you can try to fix this Mac mail problem. We have explained four methods to help you resolve the disappearing Mac Mail mailboxes issue.

Perform each method in order. After performing one method, check if this Mailbox problem is resolved. If the Mac Mail mailboxes are disappearing again, perform the next method. Similarly, perform each method until the problem is resolved.

Mac Mail Mailboxes Disappeared - Four Fixes To Try - 2022

Resetting The Preferences

If you’re able to view the Mail folders and subfolders in the Get Account Info window and not in the mailbox, it means the cause of the problem is with your account settings. In this case, resetting the account preferences might help restore the missing Mac Mailbox folders.

  • Open the Mail app. Click on the Mail tab.
  • Choose Preferences > Accounts.
  • Choose the account on which you’re facing this Mailbox problem.
  • Go to the Account Information tab. Unselect the Enable this account option.
  • Count for 10 seconds and select the Enable this account option again.

Fix The Sync Problems

If your account’s latest information is not synced with the Mail app, there is a chance for this problem to pop up.

  • Click on the Mailbox tab on the Mail app screen.
  • Choose Synchronize ‘account service provider.’ For example, Synchronize ‘Google.’

Re-indexing The Mailboxes

  • Close the Mail app completely if it is opened.
  • Open the Apple menu. Choose Go > Go to Folder.
  • Type ~/Library/Mail/ and click Go. Choose MailData in the opened window.
  • Select all the files that start with Envelope Index and move them to another folder.
  • After that, delete all the files left in the same section.
  • Now, open Mail and check whether the Mailbox disappearing problem is fixed.

Re-add The Account

  • Open the Mail app. Click on the Mail tab.
  • Choose Preferences > Accounts.
  • Choose your account below the Accounts list and click on the Minus icon followed by the OK button.
  • Restart the app and re-add your account.

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