How To Update WD My Cloud Firmware?

Western Digital My Cloud is a personal storage system that enables you to save your media, images, and files directly from your computer. In order to use your WD My Cloud device without any trouble, you need to update its firmware using the official support page or dashboard. So, execute the instructions given below to successfully to How To Update WD My Cloud Firmware on your computer.

Download The Firmware From The Support Page

First, connect the Western Digital My Cloud hard drive to the router or network switch port using an Ethernet cable.

Next, plug the power cord into the hard drive and the other end into an electrical outlet.

The device is turned on when the Power LED is lit in solid blue.

Now, launch the default browser on your computer.

Navigate to the official Software & Downloads page of your WD My Cloud device.

Scroll down the page and search for the Product Firmware section.

Here, click on the search bar next to the Product option and select the WD My Cloud device from the drop-down list.

Click on the Submit button.

Next, choose the version of your WD My Cloud device from the pop-up window.

Under the “Product update for WD My Cloud” section, click on the Download button.

Now, the firmware will start to download on your computer

Update The Firmware Using The Dashboard

After completing the download, navigate to the zip file and extract it.
Now, you can see the actual firmware file. Save it to your desktop window.
Launch the default browser on your computer.
Here, navigate to your WD My Cloud device’s dashboard.
Log in to your account using the correct user name and password.
Select the Settings option at the top-right corner on the WD My Cloud main screen.

Choose the Firmware Update category from the left menu panel.
Go to the Manual Update section and click on the Update From File button.
You will see a small pop-up window on the screen.
Here, search for the firmware file that you have downloaded on your computer and select it.
Perform the on-screen prompts to complete the updating process of the WD My Cloud device.

Automatically Updating The Wd My Cloud Firmware

Make sure to connect the Western Digital My Cloud hard drive to the router.
Next, plug the power cord to the hard drive and the other end into an electrical outlet.
When the device is turned on, you can see that the Power LED will be lit in solid blue.
Now, launch the default browser on your computer.
Go to the dashboard of your WD My Cloud device.
Here, enter your correct user name and password into the respective fields and click on the Login button.

Go to the Device section on the right of the window and click the Arrow button under the Firmware category.
Now, you can see the New Firmware Available window on the screen.
Click the Install and Reboot button at the bottom-right corner of the window.
Wait for some time to complete the firmware updating process. Once it is done, it will start the rebooting process.

Now, You know How To Update WD My Cloud Firmware on your computer by following the above instructions. For further clarifications, use the call option to get connected with our technical experts.